FAQs

Where are the purchase points of RED ORIGIN?

Products are available to spot purchase (store locator will be linked here), and online purchase through www.redorigin.com.bd and www.facebook.com/redorigin.bd.

Which payment method do you accept?

We accept Visa, Master card, Nexus card, Amex card, Bkash, Rocket, and Cash on delivery.

When will my credit card be charged?

You will be charged after your card has been approved through the secured Port Wallet payment gateway.

What currency do you accept?

Currently, we are accepting only BDT.

Do you provide any size guide?

Yes. (Size guide will be linked).

Where do you deliver?

All over Bangladesh.

What is the RED ORIGIN return policy?

The return policy will be linked.

What is the RED ORIGIN exchange policy?

Exchange policy will be linked.

What is the procedure to cancel the online order?

We start the delivery process within 24 hours.  So, if you want to cancel or modify any order, please inform us through mail/call at your earliest.

Can I change my billing address?

Yes, this service is available for our registered users.

Can I ship different items to different shipping addresses?

We process one shipping address per order.  If you would like to ship to different addresses you can place separate orders and make payments for them separately.

Do I need to sign up for an account to buy something from www.redorigin.com.bd?

We encourage you to register at www.redorigin.com.bd to avail several benefits that are only available for our registered users, including easy tracking features of your orders at any time.

 

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